Privacy Policy

Effective Date: April 9, 2026

This Privacy Policy describes how SToMA Digital LLC (“we,” “us,” or “our”) collects, uses, and protects information when you use the Dr. TrueLine platform and website (collectively, the “Service”). We are committed to collecting only what we need and being transparent about how we use it.

1. Information We Collect

Information you provide directly:

Email address — collected when you create an account. Used for login, account management, and service communications.
Password — stored in hashed form only. We never store or have access to your plain-text password.
Payment information — collected and processed exclusively by Stripe, our third-party payment processor. We do not receive, store, or have access to your credit card or bank account details. Stripe's privacy policy is available at stripe.com/privacy.

Information collected automatically:

Usage data — pages visited, features used, and interactions with the Service. Used to improve the product and understand how the Service is being used.
Device and browser information — browser type, operating system, and device type, collected automatically when you access the Service.
IP address — collected automatically by our servers as part of standard web traffic logging.
Cookies and session data — we use cookies to manage your login session and keep you authenticated. We do not use third-party advertising cookies.

2. How We Use Your Information

We use the information we collect to:

Create and manage your account
Process subscription payments through Stripe
Deliver and improve the Service
Send transactional emails (account confirmation, password reset, billing notifications)
Communicate service updates or changes to these policies
Detect and prevent fraud or unauthorized access

We do not sell your personal information. We do not use your information for advertising profiling or share it with data brokers.

3. Promo Codes and Affiliate Tracking

If you sign up using a promo code, we record which code was used in association with your account for the purpose of crediting our affiliate partners. No additional personal information is shared with affiliates beyond aggregate, anonymized performance metrics.

4. Data Sharing

We do not sell, rent, or trade your personal information. We share your information only in the following limited circumstances:

Stripe — for payment processing. Stripe receives your payment details directly and is governed by their own privacy policy.
Service providers — third-party vendors who assist in operating the Service (e.g., hosting infrastructure), bound by confidentiality obligations.
Legal requirements — if required by law, court order, or governmental authority, or to protect the rights and safety of our users or the public.

5. Data Retention

We retain your account information for as long as your account is active. If you close your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.

6. Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS), hashed password storage, and access controls. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you as required by applicable law.

7. Your Rights and Choices

You may at any time:

Access or update your account information by logging into your account
Request deletion of your account and associated personal data by contacting us at contact@drtrueline.com
Opt out of non-transactional emails by using the unsubscribe link in any such email

If you are a resident of California or another jurisdiction with applicable privacy rights (including the right to know, right to delete, or right to opt out of sale), you may exercise those rights by contacting us directly. We do not sell personal information, so no opt-out of sale is required.

8. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Your continued use of the Service after such changes constitutes your acceptance of the updated policy.

10. Contact

Questions, requests, or concerns about this Privacy Policy may be directed to us at contact@drtrueline.com.